How We Helped a Gold Bullion E-Commerce Business Get Back in the Black

Turnaround Snapshot

This was not just a campaign cleanup. We had to uncover the truth behind attribution reporting, recover profitable demand that had been cut out of the program, stabilize Shopping visibility, and install an operating system the internal team could actually manage and scale.

Transformation: Before vs. After

The first win was not creative — it was governance. We reconciled reporting with real attribution behavior, reinstated profitable search demand, repaired Shopping stability, and expanded the growth system across Search, Shopping, Meta, Bing, and remarketing.

Before Broken Measurement

In the Red

Extended month-over-month decline, high-intent search coverage reduced, unstable Shopping visibility, and decisions made from misread attribution data instead of actual revenue behavior.

Operating SystemAd-hoc + consultant-led
Search CoverageSuppressed
ShoppingUnstable / unreliable
After Measured Turnaround

Back in the Black

Profitability restored in roughly 90 days, high-intent demand reinstated, Shopping stabilized, and budget decisions tied to real performance instead of misleading dashboard outputs.

PPC GovernanceEnterprise workbooks + SOPs
Channel ExpansionBing + Meta + Discovery
Decision MakingRevenue-based optimization
Technical Lift Shopping

Feed + Funnel Stability

We identified pricing volatility as a root cause of Shopping instability, implemented a canonical strategy, and improved on-site conversion flow with stronger routing, offers, and lead magnets.

Feed FixCanonical pricing strategy
Audience FlowDiscovery → remarketing
On-Site LiftConversion path improvements

What We Built

This turnaround was about much more than ad tweaks. We rebuilt the truth behind reporting, installed an enterprise PPC operating system, stabilized Shopping, improved lead quality, and aligned handoff between marketing and sales.

01

Attribution Audit

Validated reporting assumptions, challenged the Tableau narrative, and uncovered profitable demand being cut out of the account.

02

Keyword Recovery

Recovered “0-conversion” terms that were actually driving revenue under last-click and rebuilt negative keyword logic around truth.

03

Operating System

Installed workbooks, SOPs, internal training, and governance processes so performance was no longer fragile or consultant-dependent.

04

Scale What Worked

Expanded to Bing and Meta, stabilized Shopping, improved geo efficiency, and built better audience quality through discovery and remarketing.

Want a turnaround playbook that sticks?

When attribution and reporting are wrong, even a talented team makes the wrong calls. Red Wagon rebuilds the truth, installs enterprise operating systems, and aligns marketing + sales so growth becomes repeatable.

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